Some of you may have noticed that seologs.com and dnscoop.com were down last night. Both are hosted on the same dedicated server at 1and1.com. This server has been running like a charm for well over a year now. No problems.
Out of habit, I immediately called 1and1. They are always good about answering quickly (I also have several sites hosted on their shared hosting) . They transferred me to one of the server admins. While I waited, I logged in via ssh and checked the server. It was fine. So now I’m speaking with the server guy. He asked what the problem was. I explained briefly, and he basically said, “…yeah. You might want to fix that.”
Doh! I felt pretty dumb, but I’ve been dealing with Rackspace so much lately (for work) that I have just gotten used to support fixing pretty much whatever problems I have.
Then I thought to myself, “I should switch to Rackspace…”. It only took about .2 seconds to realize that that wasn’t going to happen. So I did a quick /etc/init.d/httpd restart, and went about my business.
I have to say, I’ve been very impressed with 1and1’s dedicated hosting. $100/month, and pretty danged sturdy, but if you don’t know your way around Linux, it’s probably not for you. You might try their managed option. You get support, but the setup is pretty limited (only one IP, vanilla CP, and no poking around).